This year I made the decision to offer plastic-free packaging at Bikudesigns inspired by the efforts our family has been making to reduce our plastic consumption. 

If you see bubble-wrap in your parcel, you can guarantee that it is recycled, perhaps a few times over. All jewellery is wrapped in a sheet of tissue paper, packaged in small paper bags or paper boxes lined with tissue paper. If you would like a recycled magazine  envelope please request this at checkout. At in-person events, I'm happy to hand your jewellery over to you to wear or put in your own bag. And I will ask you if you need one of my bags if you have bought a few items...and those bags are made of paper with paper handles.
Thank you to Jo at the Tokyo Chapter for recognising my small efforts to make my business greener. If you haven't read her blog, it's a must read for everyone in Tokyo, with or without kids and anyone getting ready to visit.
Read The Tokyo Chapter blog post here.

Photo credit: Johanna MacGregor

I'm three years in to my business relaunch and things are getting bigger and growing fast. I now have to make sure that I am covering all my costs as well as being paid for my time.

Buying a piece of my jewellery isn't just the raw materials and the time it takes me to make it. The hours of design, discarded prototypes, sourcing fabrics, travel expenses, IT equipment, packaging supplies, website hosting, accountancy fees,  utilities, studio rental not to mention the hours of training I have undergone (and  the money I've invested) to develop the skills to make the finished item.

I have known for some time that my business model didn't make very much sense. Why was I selling a bespoke piece (designed with the customer, emails going backwards and forwards, pulling out kimono silks and making a single piece at a time) for the same price as one I made in a batch of 10 (which is a far more ergonomic production model)? 

In the next few weeks I'll be rolling out online bespoke packages (the elite line of Bikudesigns) for you to order directly. I'm trying hard to streamline the process, and I realise that the new pricing structure may be too expensive for some. But I believe I am now charging the correct price  for my exclusive work.

You can still buy off the rack for cheaper than the bespoke line, and cheaper still in the VIP Club. But if you are in the market for something exclusive, designed with you, FOR you, then the bespoke package is for you. And if it's not for you then,  I hope you find something you love somewhere else (hopefully in my VIP Club).

Want to find out more and connect with Jayne?

Website and newsletter sign-up: https://www.jaynenakata.com/
Email: jayne@jaynenakata.com
Instagram: https://www.instagram.com/jaynenakata/
Facebook: https://www.facebook.com/transformationretreatsbyjayne/
Podcast: https://itunes.apple.com/us/podcast/transformations-with-jayne/id1351457375?mt=2

Picture the scene:
It's 2008 and I'm working in an international school in Tokyo. Already 10 years in Japan, newly married and desperate to have babies and change my life. Even though I found teaching extremely rewarding, there were parts of the job I found excruciating. And none of those parts involved the kids. Drowning in paper work, justifying everything on paper, recording every move that the children made yada yada yada. Ad infinitum.

So it was then that I knew things had to change. I'd already been using my HUGE teacher summer holidays to develop jewellery production techniques. I'd trained in Tokyo and New York in classical techniques, diamond setting, casting, fabrication and was even an Artist in Residence at a jewellery studio in Sydney. I knew what I wanted to do but I was stuck in a rut.

While I was teaching I started to study ikebana with a passion and worked on building my jewellery (Brit sp.) skills by setting up a 'little side-business'. In my head (and even out loud), I called it 'little' and so, unsurprisingly, it lived up to its name. I believed that, "If I make it, they will come." And they did, Occasionally.

In 2010 and then 2012 came the babies and I was really busy being a mum for several years, but still toying with the idea of being an entrepreneur and making jewellery for a living. And while the littlest was a baby and the biggest started school, I wrote a parenting book, which to this day is still sitting unpublished in my studio. I'm not sure it will ever be in print or in digital format for that matter. I see it as my sanity project, my transition from professional life, to motherhood, showing up everyday to a project that I cared about rather than a mill stone. It was my bridge to working for myself.

In 2015 I could visualise a time that I would have several hours a day to work when my youngest would be in school everyday. I gave myself 18 months to create a viable business that I loved, all created straight from the heart. The old Biku 'little side-business' was gone, and I launched full-throttle into the new incarnation you see today. Well, not quite what you see today, I have grown a lot in the past almost three years and I'm still learning.

1. Start from the heart. Find your thing and really, REALLY dig deep as to WHY you want to do it. Be brutally honest with yourself. Can you imagine doing this full-time? Do you have the necessary skills? Are you TRULY committed? Can you talk about it with a passion that is inspiring to others? Do you grin from ear-to-ear when you tell others about what you are planning to do? If you find yourself saying, "I've got a great idea for a business..." run in the opposite direction, as fast as you can!

Don't compare yourself with other people in your chosen industry or copy what they are doing, find yourself and be that.

I can't stress it enough. Putting in the work at this point is the most important part of your new business and it will save, time, energy, money and probably tears in the future...as long as you are truly honest with yourself.

2. Just get on with it. Procrastination is a creativity and motivation killer. Second-guessing is not allowed...go with your gut. And if you were truthful with yourself at the start, this should be instinctual (see point 1) and easier than you think.

3. Launch before you're ready because it (and you) will NEVER be completely ready. In fact, you may start to talk yourself out of launching because something doesn't meet your original vision. Or "It's not as good as her business"... or "Am I good enough?" ... or "This is a bad idea."....etc. etc. Don't give your brain the space to seek perfectionism. Good enough is good enough.

4. Be proud to call yourself what you are and say it loud. Repeat after me, "I am a (insert cool business title)." Make friends within your industry, with your customers and with other entrepreneurs. These guys will be your constant cheerleaders and a great source of help and support. They will help you with your direction and to keep moving forward if they share your passion (that pesky point 1 again?!)

5. Don't worry about what people think about you. If it's right, you'll know. And never forget, your family and friends are not necessarily your customers/ clients. In this instance it really is OK to ignore their opinions. They are just worried for you.

If you are true to your passion and values, your people will find you. Cheer at every 'unfollow' and 'unsubscribe' because that means you are getting closer to your true tribe. Why preach to the unconverted if they are not interested in what you believe?

6. Show up. Do your thing every day without fail (and again with the point 1?) to keep that flow going.

There will be days when you accomplish nothing or make mistakes, these days are more important for your business than 'successful' days. They will help you to grow, show you where you need to put in the work or help you see the direction you need to go in.

7. Play the social media game in a way that you love, doesn't feel burdensome and transmits your brand values. Social media in one form or another seems to be here to stay and is a fab way to grow your core audience. Jump on that train!

8. Learn how to brand from the heart. Not just a logo, or brand colours, your core values and ethos are what should drive your business, and this truth will keep you motivated and on track (back to point 1).

9. When you make your first bit of money, show your biz some love and pay other people just like you to help. Think about your own skills and the time available, then outsource to your heart's content. Logo design (mine is by veraverita.com), website creation, content creation, accountant, social media help, branding, take training courses, find a coach. These can all be deducted for tax right?

10. Enjoy the journey. You will change, you will become empowered. People will be pleased for you, and excited but also envious that you are living your best life. Get ready for the roller-coaster. It's a great ride!

Hi Minglers,

Soooooo a few things have changed over at Instamingle for the new season kick-off.  The first bit of news is that Edwina has decided to step down from her admin role due to work and family commitments. She assures us that she’ll still pop into the mingles when she can. Thanks Edwina for co-hosting the last 5 Instamingles with me. It was such great fun!

So who is stepping up to the Instamingle plate? You may have heard me talk about one of my business besties Alex Morrow from Turquoise Port who was featured on this blog earlier in the year (read all about Alex here). She is already an avid Instamingler so is keen to work with me to take the meet-ups to the next level. Yay!  

I’m beyond excited to work on yet another project with Alex (my work is stocked in her beautiful showroom  and we launched The Collective Market in Spring with Gizem from Foodie Tours Japan).

Annnnnd a final piece of news is that Tokyo Instamingle now has a Facebook home. This is a closed group for Japan Instagrammers (or soon-to-be Instagrammers) who are entrepreneurs, bloggers, creatives and anyone who has an interest in IG.

Join the group here for Instamingle events, occasional tips and tricks, Instagram news and updates about brand new Instagram features.

See you over on Facebook Minglers!

Connect with Kelly
Email HELLO@SHINEONSUP.COM
Newsletter https://shineonsup.com/contact/
Web https://shineonsup.com/
Facebook https://www.facebook.com/shineonsupyoga
Instagram http://instagram.com/shineonsupyoga

Kelly is currently creating a sparkling new website for her media company. Follow along on her social media channels for an announcement.

Although I am thoroughly loving running my fantastic vintage kimono jewellery business, there are times when I yearn to try something a little different.
My past jewellery life was all about precious metals, stone-setting, soldering, stamping, texturing, chain-making, granulation...you name it, I was probably doing it at some stage. And when my kids were babies, it seemed so impossible to do. So messy, so dusty, so noxious, that I put it all on hold.
The tools are still organised and the materials are waiting. My jeweller's bench is set up and ready for action...I just need to tip my hands the wink and we'll be off.

Back in 2009, just before Miss 8 was born, this is what I was up to in the studio. Painstakingly cutting and soldering pieces of silver tube for my 'Bamboo' collection. This was all based very loosely on a photo I had taken in the late '90s of a stacked pile of bamboo (yes, I'm really THAT old!). The perfect circles in varying sizes fascinated me back then and a whole collection emerged from that one photo.

I work in a completely different way these days, preferring to focus on the materials I'm using and what they can do. Experimenting and setting aside, thinking and planning. But I'm definitely the same maker, My pieces back then (and now) certainly evoke 'Japan', but these days in a different and perhaps more obvious way. Yet the sensibility of design, the clean lines, the lack of fuss, the simplicity and detail continues on.
So the gauntlet is cast and I accept the challenge ahead. A new line of precious metal contemporary jewellery will be launched in the Winter (hopefully in time for Christmas).
I'm not going to rush, I'm going to take my time and see where the materials lead me. This time I have no big ideas or grand plans. How exciting is that?

Where do you originate from?
I was born in Christchurch New Zealand in February - that's summer time. So since coming to Japan all my birthdays have been winter. Christchurch is a small city of 450k. My dad was a drafting engineer and my mum called herself a homemaker on the 5-year census form. I had three brothers and was the only girl. I think this was formative for me in my growing up because I still like being around and working with males and can do a lot of boy stuff like change car tyres.

When did you last live in NZ?
I last lived there in 2002 up to November when I came to Japan on November 11 that year.

Tell us a bit about what brought you to Japan?
When I was 16 I was in my last year of school and didn't really feel like I wanted to go to university and had a feeling about the tourism industry but had no idea how to get into it.

I went off to the Christchurch Polytechnic and long story short I took a year doing part time Japanese while studying a travel diploma (IATA) to become a travel agent. I loved the Japanese and applied for the full time course and got in. I started with basically "this is a dog" kind of Japanese and ended up coming first in Japanese class both years. During the second year of that course I came to Japan to Kurumayama Kogen in Nagano Prefecture to participate in a "New Zealand Fair" with my classmates. That sealed the deal for me about my love for Japan.

After that I won a NZ-wide Speak Japanese competition and first prize was a trip to Japan and  one week in Tokyo. It was fabulous. I finished my Japanese studies and became a tour guide for JTB, and during that time my customers asked me lots about NZ law and business. That got me studying more about the NZ legal system and with the help of a Japanese friend who had done law at Keio, and encouraged me, I left JTB and went to University finally to study law and teach Japanese to the first years.

Upon graduating I took up a job with a firm in Christchurch looking to expand into the Japanese market and was the first Japanese speaking lawyer in NZ in a law firm. During those years I got into anything Japanese I could, - the Japan Festival, the Sister City Committee with Kurashiki and I brought student groups and mayoral groups to Japan for friendship visits. After 7 years in the firm, my great friend Tania showed me an advert in a law magazine advertising for an in-house counsel in Japan and I applied for it and got that job. That is what got me here 15 years ago and I have stayed since!

So you worked in the corporate world for how many years?
I worked in NZ in a law firm for 7 years. In Japan I basically have been in-house lawyer for the 15 years I’ve been here except for 4 years when I worked for an international law firm and had one year with them in Tokyo and one in London and two on secondment to a corporate Japanese multinational.


It’s big step from working in the corporate world to entrepreneur. What were the reasons you decided to take a new direction?
During working in my last corporate role as Head of Legal, I was faced with what ended up being 8 months with no support person when my legal staff left the company. There was no service to hire a part time lawyer, and the only option was a very expensive associate from a large firm and there was no budget for that. This spurred an idea for me to one day provide a flexible lawyer service for short term secondments. I didn't know how I could do that but knew it was not available in the market and was a gap begging to be filled. After 5 years with this company in 2017 I was entitled to receive retirement so as I turned 50 in 2017 I decided to leave and make a go of running my own firm that can provide short term and flexible secondments. And that is where it is and so the plan has come true and is unfolding now as a real viable business.

Can you tell us about the services you offer and who your ideal clients are?
My expertise is in Commercial/business law, corporate, compliance and regulatory. I have three buckets of clients I love to look after. They are in-house legal teams, Japanese law firms and yes, entrepreneurs who are growing a maturing business or just set up and need legal structures in place.

First is as I alluded to above, working for legal departments in companies large or small as seconded in-house counsel to cover their gaps in staff, project work, maternity cover etc. So working for them anything from 1 hour a week to 1 day a week for legal needs. Those clients can be also on retainer.

Second is for Japanese law firms who need to expand overseas and don't want to hire a full-time head count but need a lawyer with Japanese and English on hand so I help them to strategise and work with their overseas clients, usually as a "secret weapon" in the background.

The last group is the entrepreneur. I tend to help those who have got their company registered and are looking to set up legal contracts with suppliers and customers, and privacy policies/ terms of use for their website and service agreements with contractors. These tend to be savvy entrepreneurs both foreign and Japanese in this market. I should also mention I help NZ companies setting up in Japan and vice versa, as a special service, and often work for them as external counsel on retainer for ad-hoc legal advisory.

Three favourite places in Japan, your favourite season, the best cocktail bar.
Kurashiki, Naoshima and Miyajima. Favourite season is Autumn - the RELIEF when that humidity of summer has dropped away and the evening insects are singing away. The best cocktail bars are Apero or Crista- especially for Shiso martinis!!

Three best places for working lunches...us entrepreneurs gotta eat right?
Oh yes. I love going to Roti in Roppongi for lunch - you can have super healthy or burgers and nice wine there. I also like Zealander in Maru building. It serves,... you guessed it... NZ food like lamb and other delicious cuisine. Third, Longrain for Thai in Ebisu Garden Place.

What are your plans for the future of Catherine O’Connell Law? Any special projects you can tell us about?
Since I just kicked off 2.5 months ago it is all about building the brand and a book of clients. I have just got a secondment (which is terribly exciting) so that will take me a while to work through. I can see the business will ramp up faster than I thought so I am on the look out to hire part time lawyers who have in-house experience. I think this could end up being Japanese bengoshi (lawyer) women who have left full time work to have a baby and have not returned to the grind of big law firm work. They are brilliant and want to work, but not full time, so my next project is to build up a jinzai-bank of lady lawyers who want to work with me to disrupt the legal services market in Japan. The other thing I am working on doing is podcasts/interviews of general counsel and lawyers working in house in Japan.

How can we find out more about you and follow your updates?
You can read more about my backstory on my website www.catherineoconnelllaw.com.
I write a blog post every month so please check my blog on the website drop down menu. I also publish my posts on LinkedIn and Facebook. 
For anyone receiving Tax Accountant Ms. Yasuko Mori's Community Newsletter, I am guest writer there every other month until Feb 2018.
Click to connect:
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Where are you originally from?
I was born in Tweed Heads, Australia - half way between the Gold Coast and Byron Bay. During winter I lived on netball courts with weekends spent travelling in buses up and down the east coast of Australia, from Cairns to Sydney playing netball in squads and representative teams. Whilst in summer I lived on the beach at Greenmount Surf life-saving club, competing in Nippers as a junior, cadets as a senior then doing weekend Surf Life Saver patrols. All I wanted to do was be outside, run around and do sport - that was my life!

When did you last live in Australia?
I last lived in Melbourne, Australia in January of 2016. My Husband Ash and I had been based there for three years at that stage. Ash is originally from Melbourne but we met in Brisbane where we both lived and worked as Interior Designers at the time (I am a Commercial workplace / office Designer, he was an Educational and Institutional Designer). I studied Design and worked in Architecture firms for a total of 10 years in Brisbane and prior to that lived in Sydney for 2 years where I studied Design straight out of school.

Tell us a bit about what brought you to Japan and how long you have been here?
I had travelled to Tokyo twice as a tourist and on the second trip with Ash I proposed to him on the rooftop of our favourite design hotel (Hotel Claska in Meguro) with Mt Fuji sparkling in the distance - so Tokyo is a favourite city of ours!
We always wanted to live here but without being fluent in the language we never thought it would happen. So we targeted international Design and Architecture firms based in Tokyo, assuming they would be more willing to accept a foreigner. After stalking the website of Gensler and Associates for only 2 months (the world’s largest design firm with over 5,500 employees and 56 studios globally) a job came up and I applied and was accepted! We then had to finish a renovation (of which were part way through) get married (which we had been planning for a year) go on a post wedding holiday to Europe (for 5 weeks), return home, pack up as much as possible and move - all within 3 months! I arrived in Tokyo on February 13th 2016 and Ash came 2 months later.

Did you always have an interest in Japan? Was there a moment you remember that inspired you to try life in Japan?
Coming from an Architecture and Design background, Japan holds a special place for nerds like us! Japanese design principles are placed on a pedestal during our formal education and learning about the masters such as Tadao Ando and Kengo Kuma at university is what started my obsession. Japan is a myriad of contradictions at her core; old and new, futuristic and traditional, loud and crazy yet wonderfully serene. This juxtaposition is what draws Designers and Architects in as we try and make sense of the cultural landscape, the physical fabric of the environment and the lexicon of the city.

3 things you love about Japan. 3 things you can really live without.

Love: Efficiency, Selflessness, Midnight blue skies
Not so much: Beige overcoats, Japanese Patriarchy, Business bureaucracy

Tell us a little about your personal mission.
I was always BUSY in Australia, lecturing, volunteering, renovating, playing sport, going to design events, working stupidly long hours, trying to being social - I didn't know how to say 'No' to people. As ludicrous as
it sounds, I had to move to the busiest city in the world to learn how to relax a little; a Japanese paradox in
every way. So these days I have learned how to say no. To take time for myself, my body, my mind and
respect mother earth, all of which have recently lead to a pursuit of a minimalist, Zero Waste lifestyle.

From louisadouglas
I’m finding it so hard to reduce waste here in Tokyo. What reaction do you get when requesting your coffee be made in your own reusable cup? I feel like they take such pride in their presentation and packaging of products that it might be a bit awkward? Coupled with the fact I can’t speak Japanese to make the request clearly.... can you also tell me how to ask to use your own cup in Japanese please?
Saying 'No' to excessive packaging is all about a combination of confidence and politeness. I have my regular cafes I get coffee from so the staff know I use my own cup. But at the start it was hard, so I asked my Japanese friends to write down translations for me. Recently THE TOKYO CHAPTER did a great blog piece on 'Zero Waste lifestyle' in Japan and featured some simple Zero Waste phrases you can use in Japanese.
Link here

From ecohachiliving
You have such great tips to reduce waste. I was wondering if you have tried to convince friends and family to adopt a zero-waste lifestyle? Have you been successful?
My friends and family are well aware of my Zero Waste aspirations and it has taken time for them to adapt to this new lifestyle too. For example, no more omiyage for Japanese coworkers is a big thing given how culturally ingrained it is here. But I use this as an opportunity to educate them about Zero Waste decisions. 
For close friends and family I purchase them Zero waste presents. For example, bathroom kits that have bamboo toothbrushes, natural toothpastes, soap bars and cosmetics in recyclable packaging. Or stylish reusable coffee cups, water bottles or carry bags that are easily used day to day. This inevitably makes them conscious of their decisions and propels them in a more thoughtful sustainable way themselves.

From thetokyochapter
I’d like to know more about how you feel about working in Japan - as a woman who is killing it! I’d love to know how you felt when you first moved here - a city with sooooo much creative design and inspiration - I imagine it would have been brain overload at first!
Navigating Japanese business practice has been the one thing I've struggled with the most since moving here. No amount of reading or research can prepare you for how different the work culture is compared to Western practice. However, the best advice I've been given as an assertive, confident western woman in Japan is 'slowly, slowly, gently, gently'. Japan takes its time, and you just need to be patient. I'm lucky to work for a company who prides itself on both its Eastern and Western approach to business and I have a great mentor with our current Design Director being an American woman with over 25 years’ experience who lived and worked in Japan 20 years ago as a graduate!
In terms of inspiration, when I first moved to Tokyo it was frighteningly overwhelming. I really felt like for the first 6 months I was treading water and failing at life! Learning how to go to the bank, how to post letters, navigate the city, go to the super market - HOW MANY DIFFERENT SOY SAUCES CAN THERE REALLY BE IN ONE AISLE??? Once I got this 'living' thing down pat, then then creativity and inspiration hit me and I've never looked back! Moving to a completely different country (at age 33 mind you) is like being a kid experiencing so many firsts! I find wonder in footpath tiles, shrine statues, lost clothing, kombini shelves,
people’s faces. Absolutely everything is new to me, I see it all through a special 'Japanese filter' and as cheesy as it sounds, I fall more in love with this country and its people every day.

From indybindyco
I’d love to hear any tips on where to shop for package-free groceries!
Then with your interior design hat on, any tips you might have for establishing a home office with very limited space!
The best way to shop for package free groceries is to keep it local! The Aoyama Farmers Market is held at United Nations university is every Saturday and Sunday from 10-4pm. LINK HERE
The sellers will want to put your produce in a plastic bag but I come prepared with my cloth bags and they are always obliging - sometimes giving me free produce for bringing my own bag! Not only do they have fresh, local produce but a rotating roster of social events as well. One week you might have a coffee festival, followed by a vintage clothes sale or a rice growers market the next week. So we make a day out of it, buy our fresh food and then have lunch and check out the events.

The key to a home office with very little space? Digitise as much as possible, as regularly as possible. Invest in cloud storage (so you always have back-ups) and scan hard copies, file them and recycle the original. Invest in great software that allows you to draw / mark up on PDFs such as Adobe X reader or Bluebeam meaning you don’t have to print paper.
Issue receipts digitally via email and if you HAVE to send things via mail, paper envelopes all the way. Minimise your stationery (no need for 20 different pens, just keep 3) and use file boxes to organise the stuff you do need to keep. On the last Friday of each month do an office clean up: digitise, minimise and relax! If you keep on top of it, the space will always be organised.

From healthyexpatmama
Top tips for eco friendly living room.. I’m well aware of kitchen stuff, bathroom - but not the living room. Tips on heat/cold, plants etc.
PLANTS, PLANTS, PLANTS are the best ECO friendly lounge room item you could get! I love plants but I tend to love them too much, over water them and they die. So I choose pants that are resilient such as Devils Ivy, Aloe Vera, Ivy, Cactus and Monstera. Other tips include using breathable cotton fabrics for lounge covers and cushions that can easily be removed and washed (rather than dry cleaned with chemicals and unnecessary plastic). During winter we preheat our bedroom for an hour before bed, and set a timer for it to turn off as we fall asleep. In summer we use a fan to keep the air moving and use AC before bed the same way we use the heater.

Other Zero Waste tips:
My Zero Waste journey started after living in Tokyo for two years and feeling like I was producing triple the waste as to when I was living in Australia. YES Japan has next level recycling but a lot of collected waste is still burned, placed in landfill or shipped overseas to process. Globally, recycling is not the aim anymore. We need to say NO to packaging in the first place or aim to purchase non-plastic items.

Check out @ecostore.jp in Ebisu. This store offers a variety of dish liquids, laundry liquids and fabric softeners that you can purchase by using your own containers.

How can we find out more about you and follow your updates?
Follow me for Her Waste info and tips @eco.de.iko on Instagram
Or for my design life @katietectonic

Any final take-aways for us aspiring zero-wasters…
Four easy changes you can make are:
1. Love fizzy water like me? Then buy a Soda stream! I am addicted to ours and you can sign up online in Japan for refillable canister delivery or do this in person at Tokyu Hands or Bic Camera.

2. Ditch the pre-packed sauces, dressings, curry packs etc and go fresh! Grow fresh herbs (or use dried ones) to make bases from scratch. You can buy spices in bulk at Bulkfood stores in Shin Maruko and Moto-Sumiyoshi https://www.bulkfoods-market.com/ (they plan to open a Tokyo location soon) or buy online in BULK and minimise packaging that way.

3. Buy a blender - even a little hand held one which will help you make your new amazing sauces from the above spices and some really tasty desserts!

4. If you HAVE to buy packaged goods, choose paper or cardboard first or aluminum cans as they can be RECYCLED fully instead of DOWN-CYCLED.