Where do you ship to?
REGULAR SCHEDULE
Any country in the world.
COVID-19 SCHEDULE
Currently shipping to UK and Japan only.
All other international shipping is currently paused.
Any country in the world.
COVID-19 SCHEDULE
Currently shipping to UK and Japan only.
All other international shipping is currently paused.
How much does shipping cost?
REGULAR SCHEDULE
All shipping is sent through Japan Post to anywhere in the world.
¥200 flat rate shipping within Japan. FREE SHIPPING over ¥10,000 within Japan.
¥500 flat rate international shipping.
There are occasional FREE SHIPPING offers for mailing list subscribers and VIP Club members.
All shipping is sent through Japan Post to anywhere in the world.
¥200 flat rate shipping within Japan. FREE SHIPPING over ¥10,000 within Japan.
¥500 flat rate international shipping.
There are occasional FREE SHIPPING offers for mailing list subscribers and VIP Club members.
When will my items ship?
REGULAR SCHEDULE
3 working days after you place your order.
COVID-19 SCHEDULE
Worldwide shipping has been disrupted.
Parcels will be shipped once a week on Wednesday morning to reduce Post Office visits and comply with social distancing rules in Japan.
3 working days after you place your order.
COVID-19 SCHEDULE
Worldwide shipping has been disrupted.
Parcels will be shipped once a week on Wednesday morning to reduce Post Office visits and comply with social distancing rules in Japan.
How long will my order take to arrive?
REGULAR SCHEDULE
Within Japan: 1-4 days
International: 1- 4 weeks depending on country.
COVID-19 SCHEDULE
Shipped items may take several weeks to arrive due to limited flights from Japan to international destinations.
Please bear this in mind before you place your order.
Within Japan: 1-4 days
International: 1- 4 weeks depending on country.
COVID-19 SCHEDULE
Shipped items may take several weeks to arrive due to limited flights from Japan to international destinations.
Please bear this in mind before you place your order.
Does my order include customs charges?
You are liable for any customs charges in your country when your jewellery order arrives.
Please check your local customs regulations before placing an order to make sure you know what to expect.
Please check your local customs regulations before placing an order to make sure you know what to expect.